Self-manage and stay in control of your funding
Switch to HomeMade to maximise your funding and self-manage with a provider who is ready to adapt to industry changes.
3,400+ customers
100% compliant^
Australian-based customer service
Don't settle for high costs and no control
With many traditional providers, you pay whatever they decide your support should cost, and you get whichever support worker they organise. With HomeMade’s self-management approach, we guide you through your aged care funding while putting you in control of both your budget and your support team.
Rather than hiding costs in high service rates, we have made the numbers simple. When you choose HomeMade’s Self-Management option, you’ll pay a 15% annual fee on your Home Care Package, so you can get the most out of your funding.
Why choose HomeMade?
Stay in control of your service costs
Say goodbye to overpaying with providers with set service rates. Use HomeMade to self-manage and find verified workers who fit your budget and agree on services that suit your needs.
Choose who supports you
Stop rolling the dice on who supports you today. Self-management removes the hassle of having a different worker show up each week and lets you find support that matches your needs, schedule, and personality.
Know where your funding goes
Don't get a nasty surprise partway through the month. Keep track of your budget and know what you're paying with HomeMade. We have no hidden costs and clear fees, meaning you could get more hours of support.*
Take charge of your support
Ditch the complicated management systems and take advantage of our simple online platform; it's clear, easy to use, and puts you in control.
Count on our expert team
Forget about worrying if someone will be there to help when you need it most. Our experienced, Australia-based support team is only a call away.
Swap providers when you're ready
Remove the stress of being stuck with a provider that doesn't work for you. Switch for free and bring your plan with you. Changing providers can be done in a few simple steps.
Ready to get started? Call us on 1300 655 688
Our phones are staffed Monday-Friday 9 am-5 pm (AEST)
Is self-management right for me?
Self-management puts you in control of your support while stretching your budget further with lower fees and the freedom to choose your support workers and service providers.
When you choose to self-manage with us, you have the power to find and organise your own support. But that doesn’t mean you’re going it alone. Our expert team is here to help whenever you need, and our simple platform makes support coordination easy.
Find the right option for you
Self-management can be a team effort. If you’re caring for a loved one, HomeMade helps you manage the admin side with our online platform, while your loved one gets the most out of their support.
Self-Management
Choose our Self-Management option and make the most of our easy-to-use platform to track your funding and get reimbursements, while continuing to find and manage your own support.
Fully Coordinated
Choose our Fully Coordinated option and stay in charge of your support. This is still a self-managed service, but you’ll have less admin to worry about while maintaining choice and control over your services and rates.
Not sure if HomeMade is right for you? Contact our friendly team to find out more about why self-management could be a game-changer.
Discover why more than 3,500 Aussies have chosen HomeMade
With a 100% compliance rating^ and outstanding reviews, why wouldn’t you choose us?
Google rating score: 4.0 out of 5 based on 85 reviews
FAQs
What’s the risk for providers with Support at Home changes later this year?
Large government reforms like this can challenge providers that aren’t able to adapt quickly, which may impact your services. HomeMade is in a position to provide peace of mind with an efficient online platform, transparent pricing, and more control over your support.
What's the difference between HomeMade and traditional providers?
We let you control your support, allowing you to find workers and negotiate rates. Traditional providers find the support for you and set the price, so you can get caught out paying more for services with different workers showing up every week.
Our online platform gives you an overview of your funding and makes it easy to manage your support with an overview of your support plan, service providers, budget and invoicing all in one place.
Our 100% compliance rating^ and transparency over fees give you peace of mind about who is managing your funding and where it’s going. If other providers do not provide such a high level of clarity, it might be time to ask them how they meet industry standards.
What's the process for switching to HomeMade?
Switching providers is free and easy.
- Let your current provider know you want to switch
- Call My Aged Care on 1800 200 422 to reactivate your referral code
- Call us on 1300 655 688 with your referral code, and we’ll take you through the steps to switch providers.
Will I lose services, funding, or any unspent money if I switch?
No, your approved service types and funding level will not change if you switch. Your current provider will release any unspent funds to your new provider within 56 days of switching.
Do I have to choose from your workers, or can I find my own?
When you choose self-management with HomeMade, you have choice and control over your services, which extends to choosing your own workers. You can source workers through the HomeMade or Mable platforms, or arrange for support workers you already use to be onboarded onto the HomeMade platform.
What is unique about your online platform compared to other providers?
Our online platform is easy to use, provides cost transparency, and allows us to adapt quickly to industry changes. Not all providers will give you quick and straightforward access to review your funding or seamlessly transition to comply with new regulations.
*The extra hours of support are based on the average weekday hourly agreed rate for social support and domestic assistance in aged care and disability support observed on the Mable platform in January 2025. (Mable is part of the same group of companies as HomeMade.) The calculation includes an agreed rate of $54.50/hour plus the Mable client fee of 7.95%, totalling $59.37. The analysis of fees charged by fully managed providers is based on publicly available information published by those providers as at 20 May 2024.
^100% compliant with the Aged Care Quality Standards as assessed by the Aged Care Commission in 2024.
HomeMade hours per fortnight are based on a Self Management customer on a Level 4 package that is paying the average weekday hourly agreed rate for social support and domestic assistance in aged care and disability support observed on the Mable platform from 30 June 2024 to 1 January 2025. Mable is part of the same group of companies as HomeMade. This is compared with the hours of support that a person on a Level 4 package can get when paying the maximum total fees permitted and the average rate per hour charged by a support worker for cleaning and household tasks at three of the largest traditional home care providers in Australia, as at January 2025.
HomeMade fees are based on the fees paid annually by a Self Management service customer on a Level 4 package. This is compared with the maximum total fees a traditional provider can charge a person on a Level 4 Home Care Package, as at January 2025.