Can I choose my own cleaner or domestic support worker through HomeMade?

Yes, when you manage your funding with HomeMade, you can find your own support workers. This means you can choose the best aged care cleaning services for you.

How often can I schedule domestic and cleaning support services?

The frequency of aged care domestic assistance and cleaning support services will depend on your funding level. The same types of domestic assistance are available to each funding level; however, the amount of funding is different. This means that the hours of support will vary between each level.

How quickly can I get started with domestic assistance?

You can start looking for domestic assistance once you have been assigned your Support at Home funding level and signed a service agreement with a Service Provider.

How do I access domestic assistance through the Support at Home program?

In order to access domestic assistance through Support at Home, you will need to complete an aged care assessment that establishes your needs. If assessed as eligible, you can work with your aged care provider to establish what services will best meet your needs.

What's the difference between domestic assistance and personal care?

Aged care domestic assistance includes household tasks and daily upkeep, such as cleaning services for seniors. Personal care focuses on individual physical needs like bathing, dressing, and getting around.

Manage your domestic assistance and cleaning services

Whether you need general tidying, lawn mowing, or small repairs, HomeMade gives you control over your Support at Home funding, with the freedom to choose who helps you and when.

Call us today on 1300 655 688.

What is included in domestic assistance support for aged care?

Domestic assistance helps you to keep your home clean and tidy so you can continue to live independently. This can include:

Changing bed linens and making beds
Dusting, vacuuming, and mopping
Washing, folding, and ironing laundry
Dishwashing and surface cleaning

Tidying and decluttering rooms
Kitchen help and meal preparation
Accompanied or unaccompanied shopping
Caring for plants or pets

Ready to get started?

View how you can use your level of Support at Home funding and how much it costs.

Need in-community support?

Find more dedicated support to help with social and community engagement.

Choose who provides your domestic assistance services

When you self-manage, you can find your own support workers that suit your needs and schedule, making it easier to stay on top of household tasks and maintain your independence.

Personalised domestic and cleaning services

Find domestic assistance support workers who fit your needs and personality.

Flexible scheduling and support

Book household cleaning services for older people at times that suit your schedule, so you can keep your routine how you like it.

Budget-friendly management

Use your aged care funding on the domestic assistance and cleaning services you need, while staying in control of your budget.

Verified local support workers

Stay in control of your support and find support workers in your area for domestic assistance and cleaning.

Ready to get started? Call us on 1300 655 688

Our phones are staffed Monday to Friday, 9am-5pm (AEST/AEDT)

How to manage domestic assistance with HomeMade

HomeMade empowers you to confidently manage your domestic assistance funding. With an easy-to-use online account and access to 3,500 verified service providers, you can choose and book the support you want, when you want it.

Self Managed service

HomeMade helps you self-manage your Support at Home funding with confidence to access affordable care that doesn’t compromise on quality.

You choose your service providers, set your schedule, and control your budget. Our expert team is here to support you, providing guidance and tools to make managing your care easier.

Fully Managed service

If you want the best-value home care but don’t want to manage everything yourself, Fully Managed could be the answer.

You can still enjoy choice and control, with the reassurance of our expert team managing everything for you. We set up your care plan and find your providers, and you can have your say on who provides your support.

In case you missed it: The Support at Home program is formerly known as Home Care Package (HCP) services. Read more about Support at Home.

How we have helped our growing community across Australia

Discover how our members have transformed their aged care funding with HomeMade.

HomeMade makes it so easy for me to manage the support I need. As a self-managed client, the process of uploading invoices to be reimbursed could not be easier. I highly recommend HomeMade.

Neil

I’ve had a fantastic experience with Homemade and can’t recommend them highly enough. The team is professional, supportive, and truly dedicated to providing quality care.

Kristina

Very efficient, knowledgeable and very user-friendly aged care support. Leave ‘no stone unturned’ in setting out one’s care plan and budget… My family couldn’t be happier with the move to HomeMade! Thank you to all involved at HomeMade and I can’t recommend highly enough.

John

HomeMade makes it so easy for me to manage the support I need. As a self-managed client, the process of uploading invoices to be reimbursed could not be easier. I highly recommend HomeMade.

Neil

Testimonials source: Google reviews

Explore more domestic care and personal support options for older people

HomeMade makes it easy to manage all your support services, including domestic assistance all in one place.

Domestic assistance

Home and garden

Personal care

Shopping and errands

Equipment and assistive technology

Nutrition and meal preparation

Companionship and socialising

Nursing and medication