Thinking of switching aged care providers?
Changing can be easier than you think. Get more value from your funding, more choice over your support, and help from our switching specialists every step of the way.
5,000+ customers
3,500 service providers
Compliant with Aged Care Quality Standards ^
Australia-based expert team
5,000+ customers
3,500 service providers
Compliant with Aged Care Quality Standards ^
Australia-based expert team
Changing providers doesn't mean losing your funding
Many people don’t realise they can change aged care providers if their current one is no longer the right fit.
You may be frustrated by poor communication, high fees, changing support workers, or not knowing where your Support at Home funding is going. Whatever the reason, HomeMade can help you find better value, greater transparency and support that works for you.
Many people are surprised by how simple it can be.
- Your funding stays with you
- It is free to change providers
- You can choose the provider that suits you best
- HomeMade can guide you through every step
Why people choose HomeMade
"The most important thing to me is having people I can trust. Before HomeMade, I would get a different carer every time. Now I have reliable support and there's always someone there when I pick up the phone. I'm so happy, it's great."
Christine, HomeMade customer
How switching works
Switching providers is often simpler than people expect. Our switching specialists will guide you through each step and help make the process as smooth as possible.
Helping a parent or loved one?
Many people who contact us are helping a parent, partner or family member understand their options. If that’s you, we’re happy to help.
"The benefits of HomeMade have literally transformed how our family operates."
Sue, HomeMade customer
Need help understanding the process?
Changing provider can bring up lots of questions. You might be wondering:
- What happens to my funding?
- Do I need to tell my provider?
- Can I keep my current support workers?
- How long does switching take?
These are questions we help people with every day. Our team can explain the process clearly and help you understand your options.
Frequently asked questions
Can I change aged care providers?
Will I lose my funding if I switch?
Does it cost money to switch providers?
What is a referral code?
Can I keep my current support workers?
How long does switching take?
Do I need to tell my current provider?
Considering a change?
Whether you're ready to switch providers or simply want to understand your options, we're here to help. Discuss your options with our friendly team of specialists.
