A simple way to stay on top of your health
Get easy access to an experienced Registered Nurse who understands your care and Support at Home funding.
Talk to a nurse about what’s on your mind
You don’t need to wait until something feels serious. Regular nursing check-ins can help identify small concerns early and give you confidence about what to do next.
A HomeMade TeleNurse can help with:
How it works
Please note: to qualify for this service you, or your loved one, must have nursing approval in your My Aged Care Notice of Decision. You can view your Notice of Decision on your My Aged Care Online Account.
What does it cost?
HomeMade TeleNurse is paid from your available Support at Home budget.
Pay for the time you need
Appointments are charged in 15-min blocks. Most are around 45-min.
As a clinical support, there’s no customer contribution to pay.
Not sure if TeleNurse is right for you?
You don’t need to work out whether your concern is “important enough” first. If something is on your mind, talk it through with a nurse.
You can book a call if:
- something about your health has changed
- you have a question about your medication or pain management
- you’ve had a fall or are worried about your balance
- You would like advice on supporting your continence
- you want advice on nutrition or hydration
- you’re concerned about your mental wellbeing
- you’re not sure whether a health concern needs further attention
- you’d simply like a regular nursing check-in
Make the most of your Support at Home funding
Only a limited amount of unused Support at Home funding can be carried into the next quarter.
Any remaining funding above this limit is returned to Services Australia, so it’s worth using the funding available where it can genuinely support your health and care needs.
If you have Nursing Care included in your Care Plan and available funding, HomeMade TeleNurse may be one way to put that funding towards your health.
Frequently asked questions
Do I need a referral?
Do I need to leave home?
How much does it cost?
Do I pay anything myself?
What can I speak with a TeleNurse about?
What if I’m not sure whether I need a nurse?
Ready to speak with a nurse?
You don’t have to wait for a small concern to become a bigger one.
