Fully managed home care at the best value in Australia

Having more choice in your care doesn’t mean going it alone. With our Fully Managed option, you can access affordable care that doesn’t compromise on quality, with expert guidance along the way.

An older woman with grey hair and a blue jacket holds a cane and smiles at the viewer while standing next to a younger woman. The younger woman, in a beige shirt and jeans, smiles at the older woman while holding two string bags filled with groceries. They are standing in an entryway.
An older woman with grey hair and a blue jacket holds a cane and smiles at the viewer while standing next to a younger woman. The younger woman, in a beige shirt and jeans, smiles at the older woman while holding two string bags filled with groceries. They are standing in an entryway.

We take the lead, but you still have a say

Getting the support you need doesn’t have to be complicated. Take the guesswork out of managing your funding with HomeMade. We help you understand your funding and support options, with personalised care plans and visibility over your budget. Plus, we take the hassle out of finding care that suits your needs and lifestyle.

We set up your care plan, find your service providers, and manage your budget, working closely with you to make sure it reflects your needs and goals.

When you need it, we’re here to organise appointments with occupational therapists, find allied health professionals, and arrange your annual review.

It’s complete care management, handled by experts and shaped by you.

Join HomeMade and get a $1,200 shopping gift card!

As Australia’s best-value home care provider, HomeMade makes more possible: more hours of care, more choice, and more expert support. Now we’re giving you more to enjoy with a $1,200 shopping gift card when you join. This offer is valid for a limited time only.

Ts&Cs apply.

A friendly HomeMade team member wearing a headset, ready to offer advice and support.

More hours of support, at lower rates

Fully Managed fees

A 10% care management fee applies. This is a government mandated allocation which is set aside from your funding and is given to your provider to cover care management. 

PLUS you’ll access cheaper set rates* for the services you need to get more out of your funding.

You may have to contribute to the services you receive with your Support at Home funding. Learn more about contributions.

Get more hours out of your package

HomeMade’s lower hourly rates for Fully Managed services* mean you’ll have more of your funding left, and less of your own money paid in personal contributions per hour of support.

Scroll to compare

Traditional ProviderHomeMade Fully ManagedYour savings
ServiceWeekday hourly ratePersonal Contribution amount if a Full PensionerWeekday hourly ratePersonal Contribution amount if a Full PensionerWhat you save per hour of support with HomeMadeThe amount you save on your contribution with HomeMade
Registered nurse clinical care$186$0.00$180$0.00$6$0.00
General house cleaning$109$19.08$90$15.75$19$3.33
Shopping Assistance$109$19.08$90$15.75$19$3.33
Individual social support$110$5.50$95$4.75$15$0.75
Assistance with self-care and activities of daily living$115$5.75$95$4.75$20$1.00

What Fully Managed with HomeMade includes:

Setting up
  • Welcome: Have a one-on-one chat with a member of our care coordination team. We'll get to know more about your needs, help you find the right services, and make sure you feel confident using our system.
  • Getting started: We will set you up with support workers and arrange your first allied health appointment, plus any other referrals you need.
Creating and updating your plan
  • Initial care plan: We will work with you on a video call to create a personalised care plan that fits your needs and budget.
  • Ongoing care plan: We will organise an annual review for you with a support partner, and a member of your care team will touch base with you each month.
Connecting with our expert team
  • Customer support: We're available to answer home care questions, make referrals to service providers, and provide care plan support.
  • Support partners: You'll have your own care team, including a support partner who helps manage your services and tackle any challenges that come up.
  • Clinical nurses: Book a call with our clinical nurses for clinical reviews and recommendations.
  • Service coordinators: Have our expert team help you find the right allied health professionals for your needs.
Finding and coordinating support
  • Service providers: Our expert team helps you find the right support providers for your needs.
  • Service provider directory: Don't have a preferred service provider? Our team can find service providers from our large network of verified local providers for you. 
  • Choice and control of schedule: Choose the days and times your support workers help. And create a schedule that works around your life. We will do our best to make sure your services are delivered at the time that you want.
  • Scheduling of support workers: Our expert team helps you find the right independent support workers for your needs.
  • Rescheduling: If you need to reschedule, we'll do our best to reschedule services when you can give us 2 business days notice.
  • Last minute service replacement: If your support worker doesn't show up or cancels, call us and we will do our best to find a new support worker or provider at no cost to you.
  • Allied Health: We'll help you find allied health professionals who are the right fit for you.
  • Transport assistance: Get your Cabcharge card delivered straight to your door for effortless travel.
  • Meal service: We can make meal service referrals and explain how you order meals online.
  • Assistive technology: We can organise appointments with occupational therapist for equipment trials. 
  • Home modifications: We will help you organise an appointment for an occupational therapist to do the home modifications assessment. We will help you with the process of finding a builder for home modifications. We will help you give feedback on the quote provided by the builder. 
Safety
  • Moderation: Catch issues early. Our support notes and clinical nursing team monitor changes to your health and wellbeing and take action when needed‡. 
  • Nursing assessments: We will arrange for a virtual nursing review.
Budgeting
  • Management of budget and care plan: Our team will work with you to get the most out of your budget without going over. Plus, we'll help you to access the services you need.
Other information
  • Operating hours: Chat to our expert team Monday to Friday, 9 am-5 pm AEST/AEDT.
  • Accessing services outside of operating hours: We'll find support for you through our network of support workers and service providers. Or if you already have service providers and support workers you use, we'll make sure they have all the checks to be able to provide support.

‡Our moderation tool operates on some support notes only. Other support notes are reviewed manually.

Benefits of HomeMade

We'll help you understand your options. Call 1300 655 688

Our phones are staffed Monday-Friday 9am-5pm (AEST/AEDT)

Is Self Management a better fit for you

If you want to control your funding yourself, it’s time to consider self-management with HomeMade. You choose your service providers, set your schedule, and control your budget. Our expert team is here to support you, providing guidance and tools to make managing your care easier.

Discover why 4,000+ Aussies have chosen HomeMade

FAQs

If you need expert help to manage your funding, but still want a say in your care, Fully Managed is for you. Plus, HomeMade’s Fully Managed service gives you access to lower hourly rates for services compared to fully managed traditional providers, so you can make your funding go further.

Compared to other providers, HomeMade’s Fully Managed option gives you cheaper hourly rates for your services, so you can get more value from your funding. You’ll also have a say in your care, and our expert team will take care of everything from budgets to schedules and finding service providers that suit your needs. Plus, you have peace of mind knowing we’re compliant with the Aged Care Quality Standards^.

It’s Australia’s best-value home care – shaped by you and managed by us.

Quality home care shouldn’t break your budget. That’s why we offer low rates that help you get more value from your aged care funding. Learn more about HomeMade’s fees. 

The main difference between our Self Managed and Fully Managed options lies in how your care is managed ongoing. Both options include our expert team setting up your care plan with you to get you started. Then, if you self-manage, our team will show you the ropes so you can manage your budget and care yourself. If you choose Fully Managed, our team will manage it all for you on an ongoing basis.

^100% compliant with the Aged Care Quality Standards as assessed by the Aged Care Commission in 2024.

*The calculations compare HomeMade’s Fully Managed Price List with the upper range of the National Median Prices collected in the survey of over 300 HCP providers of indicative price ranges under Support at Home published in October 2025.

Call us on 1300 655 688 1300 655 688 or request a call back below