Searching for support providers is now faster
With a network of service providers to choose from, finding the right fit for your needs should be simple. That’s why we’ve improved how you search for service providers on the dashboard. What’s new with search? In your Service Provider Directory, you can search using more than just a postcode or provider name. You can […]
Understanding Assistive Technology & Home Modifications (AT-HM)
What is AT-HM funding? AT-HM funding is designed to help you make your home safer and more accessible — so you can stay independent for longer. Funding falls into two categories: Assistive Technology: Equipment that helps you stay safe and independent such as mobility aids, bathroom equipment or personal safety devices (i.e. falls alarms) Home […]
Getting started with HomeMade
Your step-by-step guide At HomeMade, setting up your account and activating your is simple and straightforward, whether you choose our Self-Management model or our Fully Managed option. Below are the steps to follow when starting your journey with us and preparing for your Care Planning Session. Step 1. Activating your HomeMade account Now that your […]
How To: Respond to Clinical Recommendations
Published April 9, 2024 If you’ve received a clinical recommendation from one of our Clinical Nurses through the HomeMade platform, please follow these step-by-step instructions to respond to the recommendation. Please note that completing your response is a multi-step process. You’re required to: Acknowledge that you have received and understand the recommendation we have provided; […]
Being Connected: A Guide for Seniors on Online Safety
In today’s digital age, the internet has become an integral part of daily life for people of all ages. However, navigating the online world can sometimes feel daunting. From cyber scams to identity theft, there are various potential risks in the digital realm. Nonetheless, everyone, including older individuals, can stay safe and secure online with […]
Choosing Your Support Workers
Self-managing your gives you the freedom and joy of handpicking your support workers. In this guide, we’ll assist you in making the right choices. If you’re unsure about negotiating rates or ensuring the quality of support matches the cost, below we provide some helpful tips in navigating these conversations. What Makes Good Support Your support […]
Home Care Package self-management: How it works
Published October 2023 Everyone who is approved for a government-funded Home Care Package (HCP) can choose to self-manage. This option gives you greater choice and control, more hours of support and better value, overall. Why self-manage your Home Care Package? Before the policy of Consumer Directed Care was fully introduced in 2017, having a home […]
What Are Clinical Reviews?
Early intervention generally means better health outcomes. As your dedicated home care provider, your safety and wellbeing is of paramount importance to us as we partner with you to achieve the goals you’ve set for your aged care funding. We also have certain provider obligations to fulfil, and as such have various safeguards in place […]
Incident Management Process
How does the incident management process work at HomeMade? We acknowledge all incidents relating to elder abuse within 8 hours of receipt. We will partner with you to reach your desired outcome and to handle the incident in a way that aims to uphold your safety and wellbeing. It is a requirement by law that […]
Utilising Your Home Care Package Funds
There are many reasons why home care package recipients may only be using some of their allocated funding. Some reasons may include: They want to hold funding back because they want to use their funds in the future for something that may or may not eventuate. They might have received a higher Home Care Package […]